Privacy Policy

This policy explains how FaPrompt (“FaPromise”, “we”, “us”) collects, uses, stores, and protects your information when you use the FaPromise mobile application and website.

FaPromise is a wellness companion app. It is not a medical device or crisis service.

1. What we collect

1.1 Information you give us

• Account details: email, name
• Profile preferences (companions, language)
• Custom companion data
• Wellness entries (check-ins, reflections, habits)

1.2 Information we collect automatically

• Device data (OS, app version)
• Usage analytics
• Log data (IP, timestamps)

2. How we use your information

• To provide app features
• To generate personalized responses
• To send notifications (if enabled)
• To improve the app

3. Legal basis (EU/UK)

We process your data based on consent, contract, and legitimate interests.

4. Sharing your information

• Anthropic (AI processing)
• OpenAI
• Messaging services
• Hosting providers

5. AI and your content

Your inputs may be processed by AI systems to generate responses.

6. Crisis detection

FaPromise may detect crisis indicators but is not a crisis service.

7. Data retention

• Accounts retained while active
• Backups retained for limited time

8. Your rights

• Access your data
• Correct or delete data
• Export your data

9. Security

We use industry-standard security measures, but no system is fully secure.

10. Children

Not intended for users under 16.

11. International transfers

Data may be processed in multiple countries.

12. Changes to this policy

We may update this policy from time to time.

13. Contact

Email: hello@fapromise.app

14. Crisis resources

If you are in crisis, please contact local emergency services.